Meet our staff: employee testimonial

Meet our staff: employee testimonial

One year ago, Jasper started working at MyForce. He looks back on an educational and pleasant year. Diverse projects After my studies in applied computer science I joined MyForce as a member of the development team. I help making and maintaining the Contact Center and...
Technology in contact centres: quo vadis?

Technology in contact centres: quo vadis?

I was honoured to be invited by David Gybels and Inge Vissers from THOCC two weeks ago to participate in an expert panel about the evolution of technology in contact centres. Together with users (Proximus, KBC, Partena….) and technology companies (Genesys, CX Company,...
Speech Technology: something for your company?

Speech Technology: something for your company?

Speech Technology brings a wide range of applications towards your company. Are you not sure what Voicebots, Speech Analytics and Voice Biometrics can mean for you? Do you wander how you can sustain innovation by implementing them into your company? Voicebots use...