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Maarten Bossuyt, Author at MyForce
Technology in contact centres: quo vadis?

Technology in contact centres: quo vadis?

by | Nov 4, 2019 | News

I was honoured to be invited by David Gybels and Inge Vissers from THOCC two weeks ago to participate in an expert panel about the evolution of technology in contact centres. Together with users (Proximus, KBC, Partena….) and technology companies (Genesys, CX Company,...

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